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Returns
Returns are only accepted for products received damaged. No guarantee of “performance” or “satisfaction” is stated or implied. You have 14 calendar days from the date it was received to return a damaged item(s). To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be returned in the original packaging. Returns must be accompanied by a legible receipt or proof of purchase.

Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within the timeline specified by the card issuer's policies (or policies of the other method of payment utilized).

Shipping
You will be responsible for paying shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us / Returns Address
Eligible returns may be shipped to:
IMPRESS Returns
c/o MaxLabs US
58757 Van Dyke Rd #169
Washington, MI 48094
844.MAX.LABS (844.629.5227)